Refunds & Returns

Returns & Refunds Policy

At CBstreetwear, we are committed to ensuring customer satisfaction. However, to maintain the integrity of our products and operations, we have specific guidelines for returns and refunds. Please read the following carefully before initiating a return:

Shipping & Billing

Shipping Policy

  1. Processing Time: Orders are processed within 1-3 business days after payment confirmation.
  2. Delivery Time: Shipping times vary based on your location and the selected shipping method. Once your order is shipped, you will receive a tracking number via email.
  3. Third-Party Courier: All shipping labels are processed through a third-party courier app. Please ensure that your shipping information is accurate to avoid delays or issues.

Billing Policy

  1. Payment Methods: We accept major credit cards, debit cards, and other secure payment options listed at checkout.
  2. Matching Billing & Shipping Addresses:If you are paying with a bank card, please ensure that your billing address matches your shipping address exactly. Mismatched addresses may result in delays or the cancellation of your order. We do not accept responsibilty for this matter.
  3. Order Verification: In some cases, we may contact you to verify your order if there are discrepancies with your billing or shipping details.

Conditions for Returns


: We do not accept returns for boxes that have been opened. To qualify for a return, the box must remain in its original, unopened condition.


: All returns must be sent back within 7 days of the delivery date. Returns initiated or sent after this period will not be eligible for a refund.


: The buyer is responsible for covering the postage costs associated with returning the item. We recommend using a tracked delivery service to ensure the safe and timely arrival of the returned item.


: Returns must be accompanied by proof of purchase, such as a receipt or order confirmation email, to verify the transaction.

Refund Process


: Once the returned box is received and inspected, we will notify you of the approval or rejection of your refund. The box must meet all return conditions stated above.


: Approved refunds will be processed within 3 to 5 working days from the date of approval. Refunds will be issued to the original payment method used during the purchase.


: Any items that are returned outside of the stated conditions, including opened boxes or items sent back after the 7-day return window, will not be eligible for a refund.


: If a returned box arrives damaged due to inadequate packaging by the buyer, it will not qualify for a refund. Please ensure the item is securely packaged to prevent damage during transit.



Additional Information


: We recommend obtaining proof of postage and tracking details for your return. We are not responsible for lost or undelivered returns.


: A restocking fee may apply in certain cases. If applicable, this will be communicated during the return process.



Thank you for your understanding and cooperation. We strive to make your shopping experience as smooth and transparent as possible!

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